When does my new clean service begin?
As soon as your contract is processed, you will see the change on your next bill.
Why choose NYC Clean Energy™ as my provider?
At NYC Clean Energy,™ we have the proper perspective and team in place to make the transition (that is already easy) to supporting clean energy seamless. We make it easy and transparent for our residential customers to become part of the solution.
Is NYC Clean Energy™ locally based?
Yes, we are a locally based and locally focused company.
How does clean energy work?
When you purchase your electricity supply from NYC Clean Energy,Renewable Energy Credits (“RECS”) issued by renewable energy generators (wind, hydro, solar) to match your electricity usage.we in turn purchase an amount of
This means that when you pay your monthly electric bill, you are contributing to a vital revenue stream for renewable energy generators. This not only increases the viability of renewable energy production, but encourages new renewable energy development. And you can do all of this by switching to NYC Clean Energy!
Will the way my electricity is delivered change?
No. Your electricity is delivered exactly the same way it was before. Its delivery and reliability do not change, your local utility still handles delivery and billing.
When switching to NYC Clean Energy™ there’s no additional or new equipment needed to power your business or home.
How reliable will my electricity be after I switch?
Your power delivery will have the same reliability as before, except for the fact that you’re now paying to support clean and renewable energy.
Will there be any interruption to my power when the switch is made?
No. The switch to NYC Clean Energy™ is seamless. And there will be no interruption to your power supply as result of the switch.
How will my billing change?
Most of your billing information will remain the same, except NYC Clean Energy™ will be listed as your supplier.
What is the difference between a variable and fixed rate plan?
On a fixed rate plan you lock in the rate for 12 months. On a variable plan you’re subject to the fluctuation in rates. Our fixed rate plan is more popular.
Who do I call in case of power outage?
In case of power interruption or outage you will need to contact your local utility company which continues to deliver your power.
What do I need to do if I move?
Contact our customer service and we guide you through a simple and seamless process.
What else can I do to help the clean movement?
Along with switching to clean and renewable energy you can also reduce consumption through energy efficiency. In addition, you can purchase carbon credits, consume locally produced products, spread the word about sustainable living, and do countless others.
What number do I call for customer service?